Connecting Your Devices to XFINITY WiFi

Windows XP

Connect to the XFINITY WiFi Network

  1. Go to Start then select Connect To.
  2. Select Wireless Network Connection. Please wait a moment while your computer searches for all the wireless networks in range.
  3. Find xfinitywifi from the list of available networks (SSIDs) and select it. Then click Connect.
  4. You will be prompted that you are connecting to an unsecured wireless network. Click Connect Anyway.
  5. Wait a few seconds while your computer acquires an IP address from the xfinitywifi network.
  6. The status will display as Connected signifying you are connected to the xfinitywifi network.

Also, the Wireless Network Connection icon will appear in your computer's system tray at the bottom of the screen near the clock. To display the strength of your connection, just hover over the icon with your mouse.

Once you've joined our XFINITY WiFi network manually, your PC automatically joins it whenever the network is in range. If more than one previously-used network is in range, your computer joins the one last used.

Sign In to XFINITY WiFi

Once you've connected to the xfinitywifi network, simply launch your Web browser and you will be taken to the XFINITY WiFi login page.

  • Enter your Comcast.net email address (or username) and password
  • Click Sign In

If you do not have, or do not remember your username or password, you may utilize the username recovery and password recovery tools on the Sign In page. If you are an XFINITY Internet customer but do not have a username, you may create one here.

After you successfully enter your credentials, you will be directed to the XFINITY WiFi home page. From there, you can begin to browse the Internet.

Technical Support

Due to the numerous WiFi devices and configurations available, Comcast is only able to confirm that XFINITY WiFi is functioning correctly. Comcast does not offer technical support for connecting devices to the Internet. Please refer to the user manual for your device should you require additional assistance.

Windows Vista

Connect to the XFINITY WiFi Network

  1. Go to Start then select Connect To.
  2. Wait a moment while your computer searches for all the wireless networks in range. Find xfinitywifi from the list of available networks (SSIDs) and click it. Then click Connect.
  3. You will be prompted that you are connecting to an unsecured wireless network. Click Connect Anyway.
  4. Wait a few seconds while your computer acquires an IP address from the xfinitywifi network.
  5. The status will display as Connected, signifying you are connected to the xfinitywifi network.

Also, the Wireless Network Connection icon will appear in your computer's system tray at the bottom of the screen near the clock. To display the strength of your connection, just hover over the icon with your mouse.

Once you've joined our XFINITY WiFi network manually, your device automatically joins it whenever the network is in range. If more than one previously-used network is in range, your device joins the one last used.

Sign In to XFINITY WiFi

Once you've connected to the xfinitywifi network, simply launch your Web browser and you will be taken to the XFINITY WiFi login page.

  • Enter your Comcast.net email address (or username) and password
  • Click Sign In

If you do not have, or do not remember your username or password, you may utilize the username recovery and password recovery tools on the Sign In page. If you are an XFINITY Internet customer but do not have a username, you may create one here.

After you successfully enter your credentials, you will be directed to the XFINITY WiFi home page. From there, you can begin to browse the Internet.

Technical Support

Due to the numerous WiFi devices and configurations available, Comcast is only able to confirm that XFINITY WiFi is functioning correctly. Comcast does not offer technical support for connecting devices to the Internet. Please refer to the user manual for your device should you require additional assistance.

Windows 7

Connect to the XFINITY WiFi Network

  1. Click on the WiFi icon in the notification area of the taskbar on your computer desktop to display the list of available networks.
  2. Find xfinitywifi from the list of available networks (SSIDs) and click it. Then click Connect.
  3. You may be prompted to select a location for the xfinitywifi network - select the Public Network option.
  4. Wait a few seconds while your computer acquires an IP address from the xfinitywifi network

Sign In to XFINITY WiFi

Once you've connected to the xfinitywifi network, simply launch your Web browser and you will be taken to the XFINITY WiFi login page.

  • Enter your Comcast.net email address (or username) and password
  • Click Sign In

If you do not have, or do not remember your username or password, you may utilize the username recovery and password recovery tools on the Sign In page. If you are an XFINITY Internet customer but do not have a username, you may create one here.

After you successfully enter your credentials, you will be directed to the XFINITY WiFi home page. From there, you can begin to browse the Internet.

Technical Support

Due to the numerous WiFi devices and configurations available, Comcast is only able to confirm that XFINITY WiFi is functioning correctly. Comcast does not offer technical support for connecting devices to the Internet. Please refer to the user manual for your device should you require additional assistance.

Windows 8

Connect to the XFINITY WiFi Network

  1. Open the Charm Bar by moving the cursor to the bottom right corner of the screen or swipe from the right side of the screen towards the center of the screen if using a touchscreen.
  2. Click on the Settings icon and then click on the wireless icon to bring up the list of available networks. Alternatively, from the desktop view click on the WiFi icon in the notification area of the taskbar to display the list of available networks.
  3. Find xfinitywifi from the list of available networks (SSIDs) and tap or click on it, then select Connect.

Sign In to XFINITY WiFi

Once you've connected to the xfinitywifi network, simply launch your Web browser and you will be taken to the XFINITY WiFi login page.

  • Enter your Comcast.net email address (or username) and password
  • Click Sign In

If you do not have, or do not remember your username or password, you may utilize the username recovery and password recovery tools on the Sign In page. If you are an XFINITY Internet customer but do not have a username, you may create one here.

After you successfully enter your credentials, you will be directed to the XFINITY WiFi home page. From there, you can begin to browse the Internet.

Technical Support

Due to the numerous WiFi devices and configurations available, Comcast is only able to confirm that XFINITY WiFi is functioning correctly. Comcast does not offer technical support for connecting devices to the Internet. Please refer to the user manual for your device should you require additional assistance.

Mac OS X®

Make Sure WiFi Is Turned On

WiFi is used on Macs to set up and manage WiFi connections. The WiFi icon is found in the menu bar next to the clock.

  If the icon is empty, WiFi is turned off, or you are not within WiFi range.

  If the icon is filled in, you are currently within WiFi range.

To turn WiFi on

  1. Click the WiFi icon.
  2. Select Turn WiFi On.

Connect to the XFINITY WiFi Network

  1. Click the WiFi icon.
  2. Find xfinitywifi from the list of available networks (SSIDs) and select it.
  3. Wait a few moments while your Mac connects. Once connected, a check mark will appear in the WiFi menu next to the xfinitywifi SSID.

Once you've joined our XFINITY WiFi network manually, your device automatically joins it whenever the network is in range. If more than one previously-used network is in range, your device will join the one last used.

Sign In to XFINITY WiFi

Once you've connected to the xfinitywifi network, simply launch your Web browser and you will be taken to the XFINITY WiFi login page.

  • Enter your Comcast.net email address (or username) and password
  • Click Sign In

If you do not have, or do not remember your username or password, you may utilize the username recovery and password recovery tools on the Sign In page. If you are an XFINITY Internet customer but do not have a username, you may create one here.

After you successfully enter your credentials, you will be directed to the XFINITY WiFi home page. From there, you can begin to browse the Internet.

Technical Support

Due to the numerous WiFi devices and configurations available, Comcast is only able to confirm that XFINITY WiFi is functioning correctly. Comcast does not offer technical support for connecting devices to the Internet. Please refer to the user manual for your device should you require additional assistance.

iOS (iPhone® or iPod touch®)

Make sure WiFi is turned on

  1. Tap Settings
  2. Tap WiFi
  3. Make sure WiFi is set to ON. If WiFi is set to OFF, tap the OFF button to turn it on.

Connect to the XFINITY WiFi Network

Once WiFi is turned on, it is easy to connect to XFINITY WiFi. From the iPhone or iPod Touch

  1. Tap Settings
  2. Tap WiFi
  3. Wait a moment as your iPhone or iPod touch detects the WiFi networks in range
  4. Find xfinitywifi from the list of available networks (SSIDs) and tap it
  5. Wait a few seconds while your iPhone or iPod touch connects. Once connected, a check mark will appear next to the xfinitywifi SSID

Also, the WiFi icon will appear in your phone's status bar at the top of the screen when it is connected to a WiFi network. It will show connection strength as well. The more bars you see, the stronger your WiFi connection.

Once you've joined the XFINITY WiFi network manually, your iPhone or iPod touch will automatically connect whenever the network is in range of one of XFINITY WiFi hotspots. If more than one previously used network is in range, your device will join the one last used.

Sign In to XFINITY WiFi

Once you've connected to the xfinitywifi network, simply launch your Web browser and you will be taken to the XFINITY WiFi login page.

  • Enter your Comcast.net email address (or username) and password
  • Click Sign In

If you do not have, or do not remember your username or password, you may utilize the username recovery and password recovery tools on the Sign In page. If you are an XFINITY Internet customer but do not have a username, you may create one here.

After you successfully enter your credentials, you will be directed to the XFINITY WiFi home page. From there, you can begin to browse the Internet.

Technical Support

Due to the numerous WiFi devices and configurations available, Comcast is only able to confirm that XFINITY WiFi is functioning correctly. Comcast does not offer technical support for connecting devices to the Internet. Please refer to the user manual for your device should you require additional assistance.

BlackBerry®

Connect to the XFINITY WiFi Network

  1. From the BlackBerry home screen, select the Menu key
  2. Use the trackball to scroll to the icon for Manage Connections and click.
  3. Scroll down to xfinitywifi from the list of available networks (SSIDs) and click it. You'll see a message that your BlackBerry is connecting to xfinitywifi
  4. Once your BlackBerry connects to xfinitywifi, you'll see "Connection Successful!" across the top of the screen. On this screen, you can save xfinitywifi as a profile. Select Yes and click Next
  5. Click Finish.

When you are connected, the WiFi logo across the top of your screen will turn black, and xfinitywifi will display on the main screen below the clock.

Once you've joined the XFINITY WiFi network, your BlackBerry will automatically connect to it whenever the network is in range.

Set the Browser to use WiFi

After you've connected to xfinitywifi, you'll need to configure the BlackBerry browser to use WiFi as the preferred Internet connection.

  1. Launch the BlackBerry's browser.
  2. Press the Menu key to display the browser's menu
  3. Select Options
  4. Select General Properties
  5. Click on the current setting for Default Browser and select WiFi Browser
  6. Press the End button and confirm your choice by clicking Save

Sign In to XFINITY WiFi

Once you've connected to the xfinitywifi network, simply launch your Web browser and you will be taken to the XFINITY WiFi login page.

  • Enter your Comcast.net email address (or username) and password
  • Click Sign In

If you do not have, or do not remember your username or password, you may utilize the username recovery and password recovery tools on the Sign In page. If you are an XFINITY Internet customer but do not have a username, you may create one here.

After you successfully enter your credentials, you will be directed to the XFINITY WiFi home page. From there, you can begin to browse the Internet.

Setup WiFi as the Preferred Voice Connection

Some providers will allow you to use WiFi for voice service as well. This will enable you to make phone calls without using cellular plan minutes. Check with your cellular provider to see if this option is available with your plan.

If so, you can configure your BlackBerry to use WiFi as the preferred voice connection. With this, your BlackBerry will use your cellular provider's network only when WiFi is unavailable.

  1. While on the BlackBerry home screen, select the Menu key
  2. Roll the trackball to the icon for Manage Connections and click
  3. Scroll down to Mobile Network Options and click.
  4. Select Connection Preference and click.
  5. Select WiFi Preferred and click
  6. Press the end button and confirm your choice by clicking Save

Technical Support

Due to the numerous WiFi devices and configurations available, Comcast is only able to confirm that XFINITY WiFi is functioning correctly. Comcast does not offer technical support for connecting devices to the Internet. Please refer to the user manual for your device should you require additional assistance.

Windows Phone

Make sure WiFi is turned on

  1. Tap on Start, flick left to the App list, and then tap on Settings to bring up the Settings menu.
  2. Tap on the Wi-Fi option in the Settings menu
  3. Ensure Wi-Fi networking is set to On. If Wi-Fi networking is set of Off, tap the toggle switch to turn it on.

Connect to the XFINITY WiFi Network

  1. Tap on Start, flick left to the App list, and then tap on Settings to bring up the Settings menu.
  2. Tap on the Wi-Fi option in the Settings menu.
  3. Wait a moment as your Windows Phone detects the WiFi networks in range.
  4. Find xfinitywifi from the list of available networks and tap it.
  5. Wait a few seconds while your Windows Phone connects. Once connected successfully, “connected” will appear below the xfinitywifi network name.

Once you’ve joined the XFINITY WiFi network manually, your Windows Phone will automatically connect whenever your device is in range of an XFINITY WiFi hotspot. If more than one previously used network is in range, your device will connect to the one last used.

Sign In to XFINITY WiFi

Once you’ve connected to the xfinitywifi network, simply launch your Web browser and attempt to browse and you will be taken to the XFINITY WiFi login page, if it is not displayed to you automatically.

  • Enter your Comcast.net email address (or username) and password
  • Click Sign In

If you do not have, or do not remember your username or password, you may utilize the username recovery and password recovery tools on the Sign In page. If you are an XFINITY Internet customer but do not have a username, you may create one here.

After you successfully enter your credentials, you will be directed to the XFINITY WiFi home page. From there, you can begin to browse the Internet.

If you do not have, or do not remember your username or password, you may utilize the username and password recovery and creation tools on the login page.

Technical Support

Due to the numerous WiFi devices and configurations available, Comcast is only able to confirm that XFINITY WiFi is functioning correctly. Comcast does not offer technical support for connecting devices to the Internet. Please refer to the user manual for your device should you require additional assistance.

Windows Mobile 5/6

Note: Instructions may vary slightly from phone to phone as there are several different versions of Windows Mobile 5 and Windows Mobile. For details about your exact version, please consult your phone's documentation or visit http://www.microsoft.com/windowsmobile.

Enable WiFi on your Phone

  1. Go to Start then Settings
  2. Select Connections from the tabs across the bottom
  3. Select Comm Manager

Important Note: On some phones, the Comm Manager is in the Programs folder. Simply go to Start then to Programs and select the Comm Manager icon.

  1. Select the WiFi icon. When WiFi is activated, the icon fills in with green and the "x" mark disappears.

Connect to the XFINITY WiFi Network

  1. Go to Start then Settings
  2. Select Connections from the tabs across the bottom
  3. Select Network Cards
  4. Find xfinitywifi from the list of available networks (SSIDs) and select and hold it. Then select Connect
  5. In the next screen, make sure The Internet is selected and click OK
  6. Wait a few seconds while your phone is connecting to the XFINITY WiFi network. Once complete, the status will display as Connected
  7. Click OK from the top right section of the screen then close the Settings window with the x in the top-right section of the screen

Once you've joined the XFINITY WiFi network manually, your device automatically joins it whenever the network is in range. If more than one previously used network is in range, your device will join the one last used.

Sign In to XFINITY WiFi

Once you've connected to the xfinitywifi network, simply launch your Web browser and you will be taken to the XFINITY WiFi login page.

  • Enter your Comcast.net email address (or username) and password
  • Click Sign In

If you do not have, or do not remember your username or password, you may utilize the username recovery and password recovery tools on the Sign In page. If you are an XFINITY Internet customer but do not have a username, you may create one here.

After you successfully enter your credentials, you will be directed to the XFINITY WiFi home page. From there, you can begin to browse the Internet.

Technical Support

Due to the numerous WiFi devices and configurations available, Comcast is only able to confirm that XFINITY WiFi is functioning correctly. Comcast does not offer technical support for connecting devices to the Internet. Please refer to the user manual for your device should you require additional assistance.

Android

Ensure WiFi is enabled

  1. Bring up the Settings menu by pulling down on the notification bar at the top of the screen and tapping the Settings icon, or by bringing up the Apps menu then tapping the Settings icon. (Samsung phone screenshot below).
  2. Tap the Wi-Fi toggle switch to tun on Wi-Fi.

Connect to XFINITY WiFi

  1. Bring up the Settings menu.
  2. Tap the WiFi icon to show the list of available WiFi networks.
  3. Find xfinitywifi from the list of available networks (SSIDs) and tap it. Tap Connect in the window that appears.
  4. Once you've joined the xfinitywifi network manually, your Android device will automatically connect whenever the device is in range of an XFINITY WiFi hotspot. If more than one previously-used network is in range, your device will join the one last used.

Sign In to XFINITY WiFi

Once you've connected to the xfinitywifi network, simply launch your Web browser and you will be taken to the XFINITY WiFi login page.

  • Enter your Comcast.net email address (or username) and password
  • Click Sign In

If you do not have, or do not remember your username or password, you may utilize the username recovery and password recovery tools on the Sign In page. If you are an XFINITY Internet customer but do not have a username, you may create one here.

After you successfully enter your credentials, you will be directed to the XFINITY WiFi home page. From there, you can begin to browse the Internet.

Technical Support

Due to the numerous WiFi devices and configurations available, Comcast is only able to confirm that XFINITY WiFi is functioning correctly. Comcast does not offer technical support for connecting devices to the Internet. Please refer to the user manual for your device should you require additional assistance.

iOS (iPad®)

Ensure WiFi is enabled

  1. Tap Settings
  2. Tap WiFi
  3. Make sure WiFi is set to ON. If WiFi is set to OFF, tap the OFF button to turn it on.
  4. Available WiFi networks appear under "Choose a Network".
  5. Locate and tap xfinitywifi.

Sign In to XFINITY WiFi

Once you've connected to the xfinitywifi network, simply launch your Web browser and you will be taken to the XFINITY WiFi login page.

  • Enter your Comcast.net email address (or username) and password
  • Click Sign In

If you do not have, or do not remember your username or password, you may utilize the username recovery and password recovery tools on the Sign In page. If you are an XFINITY Internet customer but do not have a username, you may create one here.

After you successfully enter your credentials, you will be directed to the XFINITY WiFi home page. From there, you can begin to browse the Internet.

Technical Support

Due to the numerous WiFi devices and configurations available, Comcast is only able to confirm that XFINITY WiFi is functioning correctly. Comcast does not offer technical support for connecting devices to the Internet. Please refer to the user manual for your device should you require additional assistance.

Android (Tablet)

Ensure WiFi is enabled

  1. Bring up the Settings menu by pulling down on the notification bar at the top of the screen and tapping the Settings icon, or by bringing up the Apps menu then tapping the Settings icon. (Samsung phone screenshots are at right).
  2. Tap the Wi-Fi toggle switch to tun on Wi-Fi.

Connect to XFINITY WiFi

  1. Bring up the Settings menu.
  2. Tap the WiFi icon to show the list of available WiFi networks.
  3. Find xfinitywifi from the list of available networks (SSIDs) and tap it. Tap Connect in the window that appears.
  4. Once you've joined the xfinitywifi network manually, your Android device will automatically connect whenever the device is in range of an XFINITY WiFi hotspot. If more than one previously-used network is in range, your device will join the one last used.

Sign In to XFINITY WiFi

Once you've connected to the xfinitywifi network, simply launch your Web browser and you will be taken to the XFINITY WiFi login page.

  • Enter your Comcast.net email address (or username) and password
  • Click Sign In

If you do not have, or do not remember your username or password, you may utilize the username recovery and password recovery tools on the Sign In page. If you are an XFINITY Internet customer but do not have a username, you may create one here.

After you successfully enter your credentials, you will be directed to the XFINITY WiFi home page. From there, you can begin to browse the Internet.

Technical Support

Due to the numerous WiFi devices and configurations available, Comcast is only able to confirm that XFINITY WiFi is functioning correctly. Comcast does not offer technical support for connecting devices to the Internet. Please refer to the user manual for your device should you require additional assistance.

Kindle® Fire

Ensure WiFi is enabled

  1. Bring up the Settings menu by tapping the Settings icon at the top right corner of the screen in the notification bar.
  2. Tap on the WiFi icon in the Settings menu that appears.
  3. Make sure Wireless Networking is set to "On". If set to "Off", tap the toggle switch to turn on WiFi.

Connect to XFINITY WiFi

  1. Bring up the Settings menu.
  2. Tap the WiFi icon to show the list of available WiFi networks.
  3. Find xfinitywifi from the list of available networks (SSIDs) and tap it. Then tap Connect in the window that appears.
  4. Once you've joined the xfinitywifi network manually, your Kindle Fire will automatically connect whenever the device is in range of an XFINITY WiFi hotspot. If more than one previously-used network is in range, your device will join the one last used.

Sign In to XFINITY WiFi

Once you've connected to the xfinitywifi network, simply launch your Web browser and you will be taken to the XFINITY WiFi login page.

  • Enter your Comcast.net email address (or username) and password
  • Click Sign In

If you do not have, or do not remember your username or password, you may utilize the username recovery and password recovery tools on the Sign In page. If you are an XFINITY Internet customer but do not have a username, you may create one here.

After you successfully enter your credentials, you will be directed to the XFINITY WiFi home page. From there, you can begin to browse the Internet.

Technical Support

Due to the numerous WiFi devices and configurations available, Comcast is only able to confirm that XFINITY WiFi is functioning correctly. Comcast does not offer technical support for connecting devices to the Internet. Please refer to the user manual for your device should you require additional assistance.