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New, improved, and easier than ever

Customer Central is now My Account, where managing your Comcast account and payments is easier than ever. Here are some highlights of the changes we've made.

  • What's new in My Account
  • What's new in Billing & Payments

1Easier payments

See your balance, make a one-time payment, sign up for automatic payments, or check out a detailed record of charges and payments with one click.

2Messages and updates just for you

Check this area for important messages about your payments, appointments, account management tools, benefits, and entertainment options.

3Ultimate service

Get the details on all your XFINITY services. Check for outages, look up service details, and read about extra features.

4Highlighted features

Control your account preferences, equipment settings, user preferences and more from one convenient location.

5Help when you need it

Browse our top help articles, or enter your own questions to find detailed solutions for most common issues.

1Manage multiple accounts from one place

A simple drop-down menu makes it simple to switch between accounts and service locations.

2Pay on time with ease

It's never been more convenient to get started with automatic payments. Just follow the streamlined setup to start paying your bills automatically each month.

3Track your scheduled appointments

Your chosen date and time for each technician visit will appear here — along with a convenient link to manage or cancel appointments.

4Get bill details at a glance

Get a detailed breakdown of every item on your current or past bills, view pending charges, and track your past payments and credits.