Welcome to the Comcast VIP Gateway

Comcast VIP Gateway is a portal created exclusively for Comcast suppliers.

Whether you are a new or exisiting supplier, this portal will allow you to access all the information you'll need to make your workday a little easier.

Update Your Vendor Profile
Access the Self Service Vendor portal to add or update your company profile information, direct deposit (ACH) banking information and more.

Make Electronic Transactions
Take care of your invoicing and purchase order transactions electronically.

Check Invoice Payment Status
To check invoice status, log in to GXS Trading Grid and check Status Report.

Need technical support?
If you need help with password resets, active or inactive status or brower support, contact Comcast’s Business Partners, GXS at:
Phone: 1-800-334-2255 X 2078
Email: HELP@gxs.com


Need help with your vendor profile or invoicing support?
Please contact the Accounts Payable Shared Services Support line at:
Phone: 215-286-5350
Email: ap_sl@cable.comcast.com

Additional Resources
Vendor Transaction Guide
For further understanding of how to Acknowledge, Reject and Flip PO’s when received in GXS Trading Grid please see training videos below.Learn More (PDF)

Vendor Self Service Configuration Guide
Understand how Suppliers are involved with the Vendor Self Service portal, and the Comcast Business Relationship Owner’s (BRO) role in the process.  Learn More (PDF)

GXS Trading Grid Purchase Order Help
Get information on the invoice and purchase order processes along with other capabilities of the Comcast VIP Gateway. 
 
Acknolwledging Purchase Orders
 
Rejecting Purchase Orders
 
Invoice Flip
Learn More (video)
 
Rollstream Registration
Learn More (video)
 
VIP Gateway Single Sign-On