Comcast Digital Cable On-Screen Program Guide

Comcast is updating the Digital Cable On-Screen Program Guide in many of our markets.

This update will improve performance and pave the way for new features, but may impact the saved settings of your On-Screen Programming Guide. A message will be sent to your cable set-top box’s message center with the date of this update.

After the update has been completed, you may need to reset some of your personal settings, including:

• Parental Control Locks by Channel
• Scheduled DVR Recordings
• Program Reminders
• Favorite Lists

Where to find messages on your set-top box:

If you have a message, an envelope message indicator will appear on the Main Menu and TV Listings screens, and you will see a red light on your cable box. Select Messages from the Main Menu to view your messages.

Important Notes:

• The actual date of the system updates will vary depending on your location.
• If you do not use the four features listed above, you do not have to take any action.
• If you do use these features on any of the channels listed below, please reset your personal settings after the update in your market has been completed. Only the channels listed below will be impacted; settings on other channels will not be affected.
  

Channels affected by the update:

Looking for how-to info on your On-Screen Program Guide?
Comcast Help & Support
Parental Controls