XFINITY® and Verizon Wireless
Frequently Asked Questions
Why is Comcast selling Verizon Wireless service?
Partnering with Verizon Wireless allows us to bring our customers more innovation and more value. Plus, Verizon Wireless and Comcast will be able to collaborate on developing technologies and features for use in the integration of wired video, voice, and high-speed data services with wireless technologies.
Is there an offer for customers that already have XFINITY and Verizon Wireless?
Yes, current XFINITY customers can save up to $120 on their existing XFINITY services by calling Comcast to add a new smartphone or tablet to their existing Verizon Wireless account. Requires new Verizon Wireless tablet activation or new two-year activation of a new Verizon Wireless smartphone by calling Comcast. Call Comcast at 888.966.7789 for more information and to sign up.
Which Verizon Wireless devices does Comcast offer?
You can buy every Verizon Wireless smartphone, tablet and Jetpack directly from Comcast.
Which Verizon Wireless service plans does Comcast offer?
You can select the Verizon Wireless Share Everything® plan that best fits your needs.
What is the Share Everything® Plan?
With the Share Everything Plan, you get Unlimited Minutes and Messages with up to 10 lines on your account. The only decision you have to make is how much data you’ll want to share with all the devices on your account.
The data options on the Share Everything Plan come in easy 2GB increments for an additional $10 a month.
Who is eligible for Comcast’s special offer on Verizon Wireless?
The offer is limited to Comcast residential TV, Internet or Voice customers. Requires new Verizon Wireless tablet activation or new two-year activation of a new Verizon Wireless smartphone by calling Comcast. Both new and existing Verizon Wireless customers are eligible.
I’m a Comcast customer and just bought a new device at a Verizon Wireless store. Can I still receive the $120 savings?
No. You must purchase the smartphone or tablet through Comcast in order to be eligible for the offer.
I bought Verizon Wireless service through Comcast. When will I receive the $120 savings?
Credits begin following 30 days of subscription to the required Verizon Wireless services, and is provided via a $10 monthly bill credit for 12 months. You must maintain Verizon Wireless service for at least 180 days to continue receiving the credit.
Which company will bill me for my services?
You will receive a bill from Comcast for your XFINITY services and a separate bill from Verizon Wireless for your Verizon Wireless services.
Which company should I call if I have a question about service?
Please call Comcast for questions about your XFINITY services at 1-800-COMCAST. Call Verizon Wireless with any questions regarding your Verizon Wireless device or services at 1-800-2 JOIN IN.