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My Account FAQs
- What can I do if I am still having problems logging in to My Account?
- What is the registration process for creating a User Profile to use the My Account Features?
- What are the benefits of registering on your web site for customer service?
- What if I forget my password?
- Why do you need to know my full address before I can order products?
- Why do I have to provide my account information to order products?
- How long will it take to process my online order?
- If I am already a Comcast customer, do I need to become a member on the web site too?
- If I am already a member of the web site, why do I have to add an account?
- While creating a user profile to access my account features, I get an error when I enter my account number.
- Why do I have to give you my address or zip code before I can get information on the web site?
- Do I have to register on the site before I can order online?
- How do I know that my personal information is secure on your site?
- Will Comcast sell or distribute my personal information?
- Can I disconnect my Comcast service(s) on Comcast.com?
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