E911 FAQs
- What is E911?
- How is E911 different from 911?
- Why is E911 important?
- Does Comcast provide E911?
- When initially signing up for Comcast Digital Voice® service, do I have to do anything to activate E911 service?
- How can I confirm that Comcast has the right E911 information for me?
- Are there any limitations of the 911/E911 service that Comcast Digital Voice® service provides?
- I would like to relocate my Comcast Digital Voice® service to another service address. How do I ensure that the associated E911 information reflects my new service address?
- I have relocated my Comcast Digital Voice® service to a new service address and I have not informed Comcast of this fact, but my Comcast Digital Voice service seems to be functioning. Do I still need to contact Comcast to ensure that the associated E911 information reflects my new service address?
- Will Comcast assess a fee for updating my E911 information?
- I received multiple copies of a 911/E911 warning label with my Comcast Digital Welcome Kit and/or in the mail from Comcast. What should I do with these labels?
- My Comcast Digital Voice® service was out for a period of time and my attempt(s) to call 911 failed. What should I do if this situation occurs on the future?
- How do I know that my Comcast Digital Voice® service is unavailable?
- Will Comcast provide a credit for my inconvenience related to E911?
- Will Comcast provide other concessions to me given that my attempt(s) to call 911 failed?
1
-
15
of
18
Next
3>
English