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Explanation of Your Paper Bill

Bill Explanation
1

“One-Stop Shop” Box:
The first place to go to get important information like your account number, total amount due and payment due date.

2

Contact Us:
Chat and email support are available 24/7. Visit Help & Support to learn more.

3

Monthly Statement Summary: Your payments and new charges.This section also includes your current balance due and your due date. Keep in mind that late payments are subject to late fees.

4

New Charges Summary:
A breakdown of your new charges for the current billing period.

5

News From Comcast:
Check this section each month for important information about your account and Comcast services.

6

Savings Information:
If you’re taking advantage of our promotions or discounts, we’ll show you how much you’re saving.

7

Payment Coupon:
Simply tear it off and mail it in with your check or money order. Better yet, manage your account online and sign up for automatic monthly payments with Comcast's Ecobill™ process.

8

Service Details:
Details of all new charges for the current billing period. These charges are broken out according to your Comcast services.

9

Partial Month Charges & Credits:
If you add, change or remove a service during your billing cycle, any partial month charges or credits are listed here, along with a brief description of what changed.

10

Taxes, Surcharges & Fees:
A breakdown of all taxes, surcharges and fees that apply to your Comcast services.

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