Comcast Alerts

Stay up-to-date on your account with email notifications and text commands.

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Appointment Confirmation

Cancel or change service
appointments to fit your schedule.

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Payment Notifications

Get billing reminders, and receive a receipt
when a payment has been made.

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On Demand Notifications

Receive a confirmation when an On Demand event is ordered.

Text commands

Manage your account information from anywhere.

  • Step 1:Register your mobile phone number.
  • Step 2:Simply text any of the following commands to 266278 (COMCST)
    • BAL Check your balance
    • OUT Check for service outages
    • LOC Find a payment center
    • NOAPPT Cancel a service appointment
    • COMMAND See all available features
    • HELP Get additional service information
    • STOP Unsubscribe to Comcast text alerts

Providing your mobile number makes it easy to recover a forgotten password. Just follow
the instructions at any sign-in prompt and we'll send you a reminder by text message.

Your Comcast account
balance is $123.45. Visit http://customer.comcast.com
if you would like to make
a payment.
There is currently a service outage in your area. We are working to resolve this matter as quickly as possible and apologize for any inconvenience.
The Comcast service center
closest to your home is located
at 123 Any Street, Springfield, NJ, 55555. For more info visit Comcast.com.
Your appointment for January 1, 2012 has been cancelled.
Please call 1-800-COMCAST if you need to reschedule.
Text Commands: LOC, BAL, OUT, NOAPPT, STOP, HELP. Text "?"
and the text code for more details (Example: ?BAL)
Visit http://customer.comcast.com
or text COMMAND for a list
of available text commands.
You will no longer receive texts
from Comcast Alerts.
For more information, visit http://customer.comcast.com
phone

Some services not available in all areas. May require XFINITY TV, internet and/or voice services. Text messages are free, but your wireless service provider's text messaging rates may apply.