Xfinity Voice Introduces Free Phone Calls Over WiFi
New ‘Voice 2go’ Feature Provides New Ways for Customers to Stay Connected to Their Home Phone On the Go
Comcast, one of the nation’s leading providers of entertainment, information, and communications products and services, today announced a new, free Xfinity Voice feature that brings some of the best mobile voice technologies to the home phone and will change the way customers communicate both in and outside of the home. The new feature, called ‘Voice 2go’, is part of an ongoing effort to expand the variety of ways Xfinity Voice customers can communicate across a range of consumer devices, including smartphones, tablets, laptops and PCs.
“We continue to enhance our Xfinity Voice service by adding new features consumers have come to expect from smartphones and mobile technology,” said Cathy Avgiris, Executive Vice President and General Manager, Data and Communications Services. “These new tools enable customers to stay connected to their home phone service and take it with them virtually wherever they go.”
WiFi and 4G, 3G Enabled Outbound Calling
Using their home phone number and the new Voice 2go feature of the newly redesigned Xfinity Connect Mobile app (formerly the Xfinity Mobile app), customers can now make phone calls and send text messages for free and calls made within a WiFi network, such as in a customer’s home or on a public WiFi hotspot, are free. Alternatively, calls can be made using a customer’s 4G or 3G wireless data plan, which don’t use wireless minutes. As was announced recently, customers also can send and receive text messages domestically and internationally to more than 40 countries, including Canada, Brazil, China and, soon, Mexico.
Advanced Call Forwarding
With the Xfinity Voice Advanced Call Forwarding feature, customers can automatically forward phone calls made to their home phone number to up to four additional phones or devices so they will never miss a call. A customer can set up the service to ring on the work phone in their office, their work-issued cell phone, personal cell phone or even a vacation rental’s phone. The service works with virtually any phone, including iPhones and Android-powered devices, and when calls are forwarded to the Xfinity Connect Mobile app, customers can even receive calls on iPads and iPod touches.
Personal Phone Numbers
Xfinity Voice also now offers up to four Personal Phone Numbers, which can be assigned to family members, and are separate from the primary account holder’s phone number. Personal Phone Numbers work within the Xfinity Connect Mobile app so users can make calls and text for free when on a WiFi network, either in the home or on the go. This feature can help families cut costs because children can use an iPod touch, for example, to communicate, eliminating the need to subscribe to an additional monthly cellular plan.
These features will be coming soon to new Xfinity Voice customers. The service also will be made available to existing customers on a rolling market-by-market basis. Voice 2go is accessible through the Xfinity Connect Mobile app, which can be downloaded for free on the iTunes Store or Android Market as well as online through Xfinity Connect.
Xfinity Voice is an innovative and reliable IP-enabled service that delivers all of the functions of traditional phone service plus enhanced features like text messaging, readable voicemail, and universal caller ID, which displays calls on your TV, PC, tablet, smartphone or cordless phone. For more information, please visit www.comcast.com/home-phone-service.html.
About Comcast Cable
Comcast Corporation (Nasdaq: CMCSA, CMCSK) (www.comcast.com) is one of the nation's leading providers of entertainment, information and communications products and services. Comcast is principally involved in the operation of cable systems through Comcast Cable and in the development, production and distribution of entertainment, news, sports and other content for global audiences through NBCUniversal. Comcast Cable is one of the nation's largest video, high-speed Internet and phone providers to residential and business customers. Comcast is the majority owner and manager of NBCUniversal, which owns and operates entertainment and news cable networks, the NBC and Telemundo broadcast networks, local television station groups, television production operations, a major motion picture company and theme parks.