| We have a high-capacity network in place, and we continue to optimize it for peak performance and future growth. |
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Each day, our network delivers:
- 15 million On Demand views
- 172 million Web page views
- 76 million emails
- 99 million phone calls
- 2.9 million voice mails
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And we're making it even more reliable.
Driving peak performance from our 116,000 nodes:
- node health is now above 90%
- node health has improved 35% in the last two years
Other service improvements in 2008:
- call center contact rates declined 4%
- trouble call rates are down 6%
- repeat trouble calls declined 7%
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